I-Hweii Chen, MD Neurology in Tampa, FL

Good

Very patient

Dr Chen was outstanding, explained her initial observations and thoughts, thoroughly discussed tests she was ordering, why, options of where to get them done and how results would need to come to her since I don't live in Tampa. Asked me what bothered me most of my symptoms and ended appt with did I have any other questions. I almost cried, she trusted me to share all that, never had such informative appointment with dr over this past year of trying to get to a diagnosis. Very , very grateful for her! And USF.

She lacked compassion and understanding. She was more hung up on why we left our provider (Orlando Health) to see her. She didn't understand the urgency that all the specialists had given us to get an EMG done ASAP. We forwarded all relevant medical records prior to our visit (and I brought printouts), but she kept saying she didn't have them (that's an issue with her staff, not us). She refused to let us ask questions or have anyone else from the family be in the room. We were desperate for this appointment, drove two hours from Orlando, and she couldn't understand that. Arriving late and without reviewing any past medical records shows a lack of compassion.

Everything perfect