Shreya Narayanan, MD Gastroenterology in Tampa, FL

I refuse to see this provider going forward. I came in with a list of changes in my condition, what I had done that seemed to work, and questions. The Dr working under th attendee then went to relay to Dr N. I could hear everything being next door. He did a good job but she was derisive and rude and responded with "that's a lot of just talk. Sorry you had to deal with that". They came in and I was shocked. I asked if she had any questions about what was relayed and she said no and just sat there. I also had accommodation paperwork due to work. The entire appointment was pulling teeth to get any answers out of her. She didn't want to take time for the paperwork and handed it back after doing the first page without signing it or putting in her license so I had to go back in and give it back to the front desk and she had to do it and her nurse send it to me via the chart. I came in with questions about how to handle flareups and also a new condition I was experiencing. On the flareup, she was just like oh I have nothing to add there. For the new condition "have you even tried x? You need to try before we prescribe". NO?! I don't even know what that is?? She was annoyed of my existence and left saying well think you're doing just fine. Don't need to see you back. HORRIBLE. Now I need to repay same copay to get the doctor who actually wants to help his patients.

Doctor was very informed about my condition and showed concern for my health and knowledge of my upcoming treatment.

Good

Excellent

Excellent

The provider with his guidance inspires peace and tranquility in the face of the discomfort that is felt

Good

Good experience

Great job

Dr. Narayanan expressed genuine compassion about my personal concerns and altered her test request to accommodate my personal concerns; she took the time to clearly explain the course of diagnosis, immediate actions I can take to resolve my remaining symptoms, and a brief overview of some of the possible diagnostic outcomes. Overall, this is the exact kind of excellence in quality of care that I have come to expect from USF/ USFTGP providers.

Dr. Narayanan was excellent. She was very personable and thorough and took her time with me. Dr. Narayanan seemed genuinely interested in helping me with my issue.

The visit was brief. The doctor was very mindful of an existing condition I have which I greatly appreciate her for. Still I don't know much about my condition and dos and don'ts or the path forward besides the next step ahead of us. For many patients, I'm sure this is fine, but I tend to be a bit more detailed. I'm scheduled for an endoscopy and I know nothing about the procedure.

I received the answers I needed by asking direct questions. I don't believe I would have gotten full explanations without further prompting. The doctors were very nice though. I like USF and my experience with each department varies. GI is just slow to respond and slow to see a provider. But the provider is trustworthy once you jump through all the hoops.